Privacy Policy

Privacy Policy

This Privacy Policy explains how Parrot Section Wellness handles personal data when you use parrotsectionpupil.skin, make an inquiry, or engage with our retirement wellness resort services.

Data collected only as described in this policy
Your rights and options are detailed below
Questions handled via our contact channel

Contact Information

Privacy email
Telephone
+65 3872 2071
Mailing address
100, Ulu Pandan Rd, Singapore, SG
Privacy contact

Use the contact details below for questions about this policy or our handling of personal data.

01 · Purpose

How We Use Data

We use personal data to respond to inquiries, manage bookings and guest arrangements, provide wellness resort services, process payments, maintain records, improve website performance, secure our systems, communicate service updates, and meet legal obligations. We may also use data to handle disputes, enforce our terms, and support internal administration.

We process data only for operational, administrative, and compliance purposes.
02 · Sharing

Service Providers

We may share personal data with vendors that support hosting, analytics, booking administration, payment processing, communications, security, and related operational services. These parties are expected to use the data only for the services they provide to us and to apply appropriate safeguards.

Service providers receive only the information needed to perform their functions.

Data collection and cookies

How information is collected, used, and managed

This section outlines the categories of personal data collected, where that information comes from, the cookies used across the site, and the controls available to users.

01

Data We Collect

We may collect identifiers and contact details, booking or inquiry information, account details if an account is created, payment-related information handled through our service providers, communications sent to us, and technical data such as device type, browser settings, log data, and approximate location derived from IP address. If you provide health or accessibility information in connection with a wellness stay or request, we process that information only as needed to respond to your request or provide the service.

The categories of data collected depend on how users interact with the site and services.
02

How We Collect Data

We collect personal data directly from you when you submit forms, make an inquiry, communicate with us, or arrange a stay. We also receive data from booking, payment, analytics, and security tools used to operate the site, and we generate certain technical records when you browse or interact with the website.

Information comes from users, connected systems, and routine site activity.
03

Cookies We Use

Our website may use essential cookies to support core functions, preference cookies to remember settings, and analytics cookies to understand site use and improve performance. Cookies may be session-based or persistent depending on their purpose. We do not use cookies to collect more information than is reasonably needed for these functions.

We use a limited set of cookies for operation, preferences, and measurement.
04

Cookie Controls

You can usually manage cookies through your browser settings, including blocking or deleting them. Some cookies are necessary for the site to function and may not be disabled without affecting performance. Where required, we may present a cookie notice or preference tool that allows you to adjust non-essential settings.

Browser settings and device controls may limit non-essential cookies.
User Rights

Your Rights

Subject to legal limits, you may ask to access, correct, or withdraw consent for certain processing of your personal data. You may also raise concerns about how we use your information. Some requests may be declined where we must keep data for legal, security, or operational reasons.

Available rights depend on the nature of the data and applicable Singapore law.
Requests

How to Make a Request

To make a privacy request, use the contact details in this policy and describe the data or issue involved. We may ask for information to confirm your identity and to locate the relevant records. If we cannot fully comply, we will explain the reason where appropriate.

We may need information to verify identity before acting on a request.
Data Retention

Retention of Data

We retain personal data for the period needed to provide services, manage bookings and inquiries, maintain records, resolve disputes, and meet legal, tax, accounting, or security requirements. When data is no longer needed, we delete it, anonymize it, or restrict it as appropriate.

We keep data only for as long as needed for the stated purpose or legal recordkeeping.
Policy Updates

Changes to This Policy

If we make material changes, we will update this page and may provide additional notice where appropriate. The revised version will apply from the date it is posted unless a different effective date is stated.

We may revise this notice when our practices or legal obligations change.